Frequently Asked Questions (FAQ)

🙋♀️ ABOUT HOLY LOOKS

What is Holy Looks?

Holy Looks is a Christian clothing brand created to help believers share their faith boldly, naturally, and beautifully — without needing to say a single word.
Each piece is designed as a message, a ministry, and a reminder of God’s presence wherever you go.

Who is behind the brand?

We’re Gabriela and Vinícius — a couple whose lives were transformed by the Gospel.
After years vivendo longe de Deus, Jesus nos encontrou, restaurou nosso casamento e mudou tudo.
Hoje criamos peças cristãs para quem também deseja expressar essa transformação.

What makes Holy Looks different?

Designs based on Scripture, testimony and purpose
Small-batch and in-house production
Premium materials and careful craftsmanship
A mission to encourage believers (timid or bold) to share their faith
Every piece comes with prayer, intention, and meaning

👕 PRODUCTS & SIZING

How do your clothes fit?

Most of our T-shirts are premium Bella+Canvas with a soft, modern, unisex fit.
Hoodies and sweatshirts are cozy, high-quality, and true to size.

If you're between sizes, we recommend sizing up for a relaxed fit or your normal size for a standard fit.

Are the designs printed in-house?

Yes! All Holy Looks pieces are produced in-house with great care, quality control, and prayer over each order.
We keep small inventory to maintain quality and freshness in every drop.

Will the designs fade or crack?

No — we use premium-quality materials and high-grade printing methods to ensure durability, clarity, and long-lasting wear.

📦 ORDERS & SHIPPING

How fast do you ship?

We ship fast!

Orders placed before 1:00 pm CST ship on the same business day.
Orders placed after 1:00 pm CST ship on the next business day.

Business days: Monday–Friday, excluding holidays.

How long does delivery take?

After shipping, delivery typically takes:

3–7 business days (US standard delivery)

Do you offer free shipping?

Yes! During some promotions and seasonal campaigns.
Any free-shipping offers will be clearly displayed on our website.

Do you ship internationally?

At this moment, we ship within the United States.
If you'd like international shipping, contact us — we are working on expanding soon!

🔁 RETURNS & EXCHANGES

What is your return policy?

We offer 30-day returns for eligible items that are unworn, unwashed, and in original condition.
This includes quality concerns, incorrect items, or defects.

Please see our full Return & Exchange Policy for details.

Do you accept exchanges?

Yes!
As long as the item is unworn and we have the size/color available, we are happy to exchange it.

Because we produce in small batches, availability may vary.

What if my item arrives damaged or incorrect?

We sincerely apologize — this is rare, but it can happen.
Email us within 7 days with photos and your order number, and we will make it right.

💳 PAYMENTS & SECURITY

What payment methods do you accept?

We accept:

Credit/Debit Cards
Shop Pay
Apple Pay
PayPal
Google Pay
And other secure checkout methods displayed at checkout

All transactions are encrypted and secure.

Is it safe to buy from Holy Looks?

Absolutely.
We use industry-standard SSL encryption, trusted payment processors, and verified merchant systems to ensure complete safety.

📖 FAITH & MISSION

Is Holy Looks a Christian brand?

Yes — fully, intentionally, and unapologetically.

Everything we create is rooted in Scripture and driven by the desire to help believers evangelize through style, courage, and identity.

Do your designs have biblical meaning?

Every piece is based on a verse, a message of faith, or a biblical truth.
Our goal is that anyone who sees you wearing Holy Looks encounters a little piece of the Gospel.

Do you pray over the orders?

Yes.
While packing your order, we pray that God uses your life, your testimony, and even your clothing to touch people you don’t even know.

🎁 ORDERS, GIFTS & SPECIAL REQUESTS

Can I send a Holy Looks piece as a gift?

Of course!
You can enter the recipient's address at checkout.
We don’t include invoice amounts in the package.

Do you include anything special in the package?

Yes!
We include small touches like:

A prayer card
A devotional message
A branded sticker (when available)
Beautiful packaging to create a memorable unboxing

Do you accept bulk or group orders?

Yes — churches, youth groups, ministries and retreats are welcome!
Email us with your request.

🤝 COLLABS & PARTNERSHIPS

How can I collaborate with Holy Looks?

We love partnering with believers who share our mission.
For collabs, UGC, or ambassador opportunities, email us with the subject “Collaboration Request.”

📬 CONTACT & SUPPORT

How can I reach Holy Looks?

We are here to help.

📩 Email: contact@holylooks.com
📞 Phone: (504) 605-5433
📍 Location: Metairie, Louisiana
⏱ Hours: Monday–Friday, 9am–5pm CST